FAQs

SafeRec is an independent compliance and payroll auditing service for the recruitment and umbrella industries.

As a SafeRec Certified Umbrella Company, payslips generated through our payroll system are subject to independent audits by SafeRec and cross-referenced against payroll information reported to HMRC.

SafeRec Certification complements our existing FCSA accreditation and represents a further investment in payroll compliance, transparency and employee protection.

What does this mean for you?

The most important benefit is that you will have access to an independent audit of your payroll information, in addition to the payslip you already receive from us.

SafeRec provides its worker-facing service through PayslipBuddy.

When we process your payroll, your payslip information is securely provided to SafeRec directly from our payroll software so that the independent checks can be carried out.

You will continue to receive your Key Portfolio payslip in the usual way. The PayslipBuddy service is additional to this and does not replace your Key Portfolio payslip.

What is PayslipBuddy?

PayslipBuddy is SafeRec’s worker-facing service, giving you access to independent information and audits relating to your pay and payslips.

Following your first payroll, you will receive an email from PayslipBuddy inviting you to activate your account.

We want to let you know about this in advance so that you know the email is genuine and understand why you are receiving it.

Creating a PayslipBuddy account is entirely optional. If you choose to create an account, simply follow the instructions in the email to activate it and access your payroll audit information. There is no charge to you for using the service while you are employed by us.

What happens if I create a PayslipBuddy account?

Once you have created your PayslipBuddy account, you will receive a Payslip Audit Report each time your payslip is processed. This gives you independent verification of your payroll, together with information about the checks carried out and explanations relating to your payslip and deductions.

The service also provides additional information to help you understand and monitor your pay, including your earnings for the tax year and a projection of your earnings for the current tax year.

Why has Key Portfolio become SafeRec Certified?

We already have comprehensive controls in place to ensure that you are paid accurately and that our payroll processes meet the required compliance standards.

SafeRec does not replace those controls. Instead, it provides an additional independent layer of scrutiny, providing you and your recruitment agency with increased visibility and reassurance around the payroll we process on your behalf.

As part of the audit process, PayslipBuddy also enables you to check information such as your assignment rate and net pay, and to raise any discrepancies.

Do I need to do anything differently?

No. Nothing changes in the way you are employed or paid by us.

Continue to access and check your payslip as you normally would by logging into your Key Portfolio account.

When you receive your first PayslipBuddy email, you can choose whether to create an account and access the additional independent payroll information available to you.

What about my personal information?

Your personal information will continue to be handled in accordance with applicable data protection requirements and our Privacy Policy. You can also find further information about the third parties that process personal information on our behalf.

Do you have any additional questions?

If you receive an email from PayslipBuddy and are unsure whether it is genuine, or have any questions about SafeRec, PayslipBuddy or your payroll, please contact us and we will be happy to help.

You should always feel comfortable asking us about any aspect of your pay or payslip.

We are delighted to introduce this additional level of independent payroll verification for our employees. Together with our longstanding FCSA accreditation, we believe SafeRec Certification provides further reassurance of our commitment to compliant, transparent and responsible umbrella employment.